Last Update: October 20th, 2025
Overview
Gryphon ONE Sales Acceleration is a reporting platform that captures and visualizes sales activity made through Gryphon AI’s phone and conference channels. It helps sales leaders coach more effectively using both quantitative and qualitative data points. The platform features an array of customizable reports designed to support sales performance analysis at every level.
Key Features of Sales Acceleration
- Dashboard – High-level overview of team and individual performance metrics
- Insights – Deeper analysis and trends across calls and outcomes
- Performers – Highlights top-performing agents and teams
- Call Frequency – Details patterns in call attempts and volume
- Call Details – Displays granular data about each call
- Current Calls – Shows in-progress calls in real time
Accessing Sales Acceleration
Sign in to the Gryphon ONE Sales Acceleration with the same credentials used for the Gryphon ONE Client Portal.
Using the Library
After logging in, you’ll see the Library, which displays the dossiers (interactive reports) you have permission to access. Each dossier appears as a clickable tile.
To refine your view:
- Click the Gryphon AI logo in the top left corner.
- Use this menu to filter by favorites, recently viewed, or shared dossiers (My Groups).
Understanding Access Levels
Your level of access determines what you see in Sales Acceleration:
| Profile Type |
Access Scope
|
| Agent | Own calls and potentially office-level data |
| Regional Admin | All users in the assigned region |
| Client Admin |
All users across all regions and offices
|
If your email is tied to both an Agent and Admin profile, your access will default to the highest available level.