Adding reports to your profile

Last Update: June 17, 2025

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What Are Gryphon ONE Automated Reports? 

Gryphon ONE offers automated reporting features, including call summaries, accessible to all users. These reports can be scheduled for daily, weekly, monthly, or quarterly delivery.

Users with Admin access can also receive additional reports, such as:

• Agent and Admin login activity
• Certification completion reports

How to Set Up Automated Reports 

1. Log in to the Gryphon ONE Client Portal using your assigned credentials.
2. Click User Preferences in the bottom utility bar to access your current report settings.

3. Under the Email Information section:
   1. Verify that your Current Email Address is accurate.
   2. If it needs to be updated, enter the correct address in the New Email Address field.

4. In the Report Preferences section (at the bottom of the same page):
   1. Select the reports you want to receive.
   2. Choose the frequency for each report by checking the corresponding boxes (e.g., Daily, Weekly).

5. Click Update Preferences to save your changes and enable automated reporting. 

Important Notes

• You can also use the User Preferences page to change your password, but this is not required to update your email or report settings.
• Automated reports will be sent from [e-mail]. To ensure proper delivery, add this address to your safe sender or allowlist to prevent emails from going to spam.